OBJECTIVE:            Seeking a position where I can combine strong professional and interpersonal skills, hands-on experience in the Travel market, Administration and Management knowledge to attain anticipated results with utmost efficiency.

EDUCATION:          6/2002     DeVry University   Decatur, Ga.  USA

• • • • Bachelor’s Degree
      • Summa Cum Laude

11/2007 –    Keller Graduate School of Management Atlanta, Ga. USA

• Master of Financial Management
• With Distinction

EXPERIENCE:        01/2006 – Present       Communities In Schools of Georgia, Atlanta, Ga.

                                    Senior Accountant     (Non-Profit Organization)

• Manage confidential information and demonstrate attention to details.
• Conduct monthly analysis of the financial statements.
• Reconcile general ledger to ensure accurate records of all transactions.
• Manage federal grants to ensure corporate compliance and responsible for accountability of monthly expenditures.
• Process payroll for federal grants program members and company employees.
• Review Payroll preview to validate payroll results
• Ensure the timely and accurate processing of all accounts payable transactions including proper coding and ensuring compliance with internal control procedures.
• Maintain accurate records of company fixed assets and journalize monthly depreciation.
• Conduct monthly closing entries and bank reconciliation.
• Generate monthly department report for budget analysis.
• Review reports for inconsistencies and resolve any discrepancy.
• Assist in refining and implementing travel & expense policies.
• Prepare year-end 1099 forms for contractors
• Active participant in annual audit preparation and process.

10/2004 – Present    First Travel Alliance – Clermont, FL.

Independent Travel Agent

• Assist travelers with travel arrangements to include Air, Hotel Cruises, Car rental, Group Travel, Honeymoon, Destination event and All-inclusive Vacation packages
• Provide excellent customer service while handling all customer travel inquiries.

            10/1996 – 9/2003 Equifax/Risk Management Alternatives Atlanta, Ga.

                                    Customer Service and Collections Department Manager

• Develop and implement operational plans aimed to maximize revenue collection and to minimize Bad Debt.
• Develop Customer center processes and procedures aimed at promoting efficiency and customer satisfaction.
• Responsible and accountable for the achievement of targeted results, i.e. customers, department, and individual objectives.
• Responsible for active support, participation, and contribution toward success of the center.
• Supervise the performance of 30 occupational employees, who are responsible for providing customer service and light collections efforts, through training, motivating, coaching, diagnosing, tracking, communicating, and managing performance.
• Maintain excellent relationship with the Client, to ensure conformity in attaining targeted results and productivity of the center.
• Extensive knowledge of ACD reports and Profit and Loss Report
• Played vital roles in starting up new projects.
• Worked hand in hand with Telecom Department to ensure capability of the system in handling routed calls.

OTHER SKILLS/QUALIFICATIONS:   

• Sage Accounting Software, ADP & Paycom Payroll Software
• Microsoft Professional office suite, Internet Explorer, & Chrome

OTHER ACTIVITIES

• Public Relations Officer for a Non-Profit Organization (Life Changers Club International)